To get help, you can call Moneris Customer Care or log in to Merchant Direct.

Telephone support

For questions regarding:

Contact:

Moneris Customer Care

1-866-319-7450

24 hours a day, 7 days a week

Moneris Sales (Go Restaurant)

1-866-761-1047

Merchant Direct Message Centre

Sign into Merchant Direct by following these steps:

Visit Moneris.com, and click Login.
On the Portals page, look for Moneris Portal.
On the tile for the Moneris Portal, click Launch portal.
Log into the Moneris Portal. If you don't have an account for the Moneris Portal, use your MD2 credentials.
After logging into the Moneris Portal, locate the tile for Merchant Direct and click Launch.
Use the Message Centre to send a secure message directly to Moneris Customer Care.