1. Lift the printer latch up, and then pull back to open the lid and expose the paper well.

2. Insert the paper roll into the paper well with the loose end unrolling from the top of the roll toward the back of the terminal.

Note: If the paper is installed backward, your printouts will be blank.

3. Unroll enough paper to extend at least one inch (2.5 cm) past the back of the terminal.

4. Close the lid, and press down to snap it back into place so that the extended paper is pressed securely against the closed lid and the faceplate.

Note: The paper should unroll back over the top of the printer, not unroll over the faceplate.

Note: To advance the paper from the printer when the lid is closed, you must press and hold down the paper feed key when the terminal is powered on. DO NOT attempt to manually advance the paper by pulling it as this will damage the printer.

Your hardware setup is complete. Go to Software setup.

Desk/5000 - Setting up your terminal

Procedure

Product

Desk/5000 - Before you get started

Desk/5000 - Before you get started

Desk/5000 - Hardware setup

Desk/5000 - Connect the ethernet cable

Desk/5000 - Connect the power supply cable

Desk/5000 - Remove the protective film (if appliable)

Desk/5000 - Install the paper roll

Desk/5000 - Software and communication setup

Desk/5000 - Software and communication setup

Desk/5000 - Connection setup

Desk/5000 - Secure your terminal

Desk/5000 - Edit your settings

Desk/5000 - Enroll in Merchant Direct

Desk/5000 - Choose what to do next

Desk/5000 - Troubleshooting your terminal communication setup

Desk/5000 - Troubleshooting your terminal communication setup

Related articles