Hold - Pick Up Card Message

To help you understand the Hold - Pickup Card message and how to solve for them.

Procedure

Overview

This message indicates that the issuing bank is requesting that the card be returned to them and there are 2 ways to resolve for this message.
  • Hold the card

  • Return the card to the cardholder

Not comfortable holding the Cardholders Card

Comfortable holding the Cardholders Card

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