Merchant Direct - Self Serve Features

This article provides information about the self-serve features available for account administration, how to seek assistance, and how to order products & supplies from Moneris.

Procedure

Application

Merchant Direct

Overview

This article explains how to use the the various self-serve and user management tools within Merchant Direct.

Merchant Direct - User Management

Merchant Direct - Contact Moneris

Merchant Direct - Account Management

Merchant Direct - Refund Process

Merchant Direct - Ordering Products and Supplies

Merchant Direct - Update Bank Account

Merchant Direct - Retrieve the API Token

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Merchant Direct - Self Serve Features

Procedure

Application

Overview

Merchant Direct - User Management

Merchant Direct - Manage Users

Merchant Direct - Create User Account

Merchant Direct - Contact Moneris

Merchant Direct - Contact Moneris Overview

Merchant Direct - Use the Call me now/Call me later Feature

Merchant Direct - Use Call Me Now

Merchant Direct - Use Call Me Later

Merchant Direct - Use Live Chat

Merchant Direct - Message Centre

Merchant Direct - Account Management

Merchant Direct - Manage Your Account

Merchant Direct - Manage Account Information

Merchant Direct - Reset Your Password

Merchant Direct - Update your Password

Merchant Direct - Update Your User Account

Merchant Direct - Manage Dispute Notifications

Merchant Direct - Add Account to your Organization

Merchant Direct - Refund Process

Merchant Direct - Refund Requests

Merchant Direct - Ordering Products and Supplies

Merchant Direct - Ordering

Merchant Direct - Update Bank Account

Merchant Direct - Update Bank Account

Merchant Direct - Retrieve the API Token

Merchant Direct - Retrieve the API Token

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