Moneris Go Restaurant - Using the Go Restaurant App

The Moneris Go Restaurant app, which runs on your iPad, is designed to be your interface with your customers. Use the app to take quick service orders and process payments on your connected Moneris Go terminal.   

 

In this chapter, you'll learn about:

• signing in to the app

• ordering for takeout

• collecting payment for takeout orders

• troubleshooting card payments

• handling online and kiosk orders

• how to void or refund a payment on the terminal

Before you get started

Before you begin using the Moneris Go Restaurant app on a tablet, please note the following:

• It is possible to run the app on multiple tablets at once, depending on how many licenses you purchased. For example, if you purchased five licenses, you can run the app simultaneously on five separate devices.

• All the data setup is done in the portal; the app is what you use when interacting with your guests. Therefore, if something is not working properly in the app, it will require changes to be made in the portal.

• The app uses the Wi-Fi network in your establishment to communicate with Moneris and with other devices like the Kitchen Display, and printers.