Throughout January 2026, we will be rolling out a redesigned group management feature to make item customization in your menus easier and more intuitive.

Here’s an overview of what to expect

The redesigned group management feature is broken up into two distinct group types:

Modifier Groups: You can define required or optional choices for a specific item. For example, “Pick your toppings” as a customization. This ensures customers select the right options before completing their order.
Cross-Sell Groups: You can suggest complementary items without making them mandatory, for example, “Would you like to add a dessert?”. This is perfect for increasing average basket size and enhancing the customer experience.

Please refer to Help Centre > UEAT > Menu Management for detailed instructions on groups creation.

We’ve also streamlined how required and optional groups appear on UEAT online ordering and kiosks. Each question now clearly shows if it’s mandatory or optional, and the action button updates accordingly: “Continue” for required groups, “Skip” for optional ones. This eliminates the need for a “No thank you” option and makes customization simpler and more intuitive for customers.

How does this affect your current menu?

Any existing menu groups you have created will be automatically migrated to either the modifier or cross-sell group. Some menu items may also be converted to modifiers to better align with the new grouping capabilities. While small adjustments will be made, the overall structure of your menu will remain unchanged.

Sample images for online ordering

UEAT - Upcoming features

Procedure

Product

Redesigned group management

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